Our Hong Kong dedicated servers are located in Equinix’s HK2 data center. Besides providing access to 85+ networks, the facility also features a 99.99% uptime SLA, robust security measures, and complies with industry-standard certifications.
ISO 27001, SOC 1 Type 2, SOC 2 Type 2, PCI DSS
- Direct connection to Cogent, NTT, PCCW, Tata, Arelion, and Vodafone.
- Direct connection to Hong Kong Broadband Network.
- Direct connection to the Equinix Internet Exchange.
- Low-latency access to Taiwan, Vietnam, and the Philippines.
If you didn’t find the network you were looking for, let us know its ASN or name and we will provide you with the connectivity details.
Transit providers & IX points in Hong Kong
Our data center technicians monitor all DataPacket servers 24/7. In the rare event of a hardware failure, the faulty component is replaced under 120 minutes.
- 24/7 monitoring
- 2-hour hardware replacements
- 99.99% uptime SLA
Low latencies & zero packet loss
Our network infrastructure, currently operating at 150+ Tbps, was designed so that we can guarantee constantly low latencies, zero packet loss and no saturation – even during peak times.
24/7 tech support
As our client, you’ll get a personal Slack channel with 24/7 access to technical support. You can also contact us via live chat, email or phone - we’re here to help you with any sales or network related questions.
Unshared uplink capacity
Each DataPacket server comes with unshared uplinks ranging from 1×10GE to 2×100GE . Coupled with unmetered bandwidth plans, our infrastructure can handle even the most bandwidth-intensive tasks.
Same-day deployments & No setup fees
In-stock servers are deployed the same day, usually within 4 hours, with free initial OS installation and server setup.
Frequently asked questions
Do you offer DDoS protection?Yes. Shield, our cybersecurity stack, allows you to monitor and mitigate DDoS attacks targeting your servers, as well as toggle between various protection tiers:
Volumetric Shield is always-on for each customer. This solution is efficient against NTP, DNS, Memcached, and other basic amplification attacks.
Full Shield, powered by dedicated anti-DDoS hardware, adds TCP syn interception and employs custom mitigation techniques.
How long will I wait for my server to be installed?Usually, in-stock servers are installed and delivered within 4 hours after receiving your payment. With on-demand configurations, please contact Sales to get the closest possible delivery date.
How much bandwidth can I use?The full uplink capacity is available to you as we do not set any limits. This is particularly convenient when your business grows and you need to upgrade your purchased plan - we just switch your plan in the system and that's it, you can use the bandwidth right away.
What other data center locations are available?Our global network spans 49 data centers and counting. With 23 points of presence in Europe, 19 in Americas, 4 in the Asia-Pacific, and 3 in the Middle East & Africa, we guarantee low-latency data delivery across 6 continents.
Do I have to sign a contract with you?No. To give you the flexibility to scale as you need, we provide our services on a pay-as-you-go basis with no further commitment. If your organization does require a written contract, we’ll happily cooperate.
Can I get custom pricing?Individual pricing is usually possible when ordering multiple servers or when prepaying for 6+ months. If you have something else in mind, contact sales – we’re always open to discussion.