Bandwidth is charged based on your actual peak usage. To be able to scale our infrastructure in a way that prevents network congestion during peak times, we do not charge by the 95th percentile model.
To change your bandwidth plan, submit a ticket with our Sales team. An upgrade can be done anytime. Downgrading is possible from your upcoming billing period onwards.
A bandwidth plan represents the amount of purchased bandwidth. Uplink capacity represents your server’s physical bandwidth limit.
Absolutely. Each DataPacket server is deployed with either 1 x 10GE, 2 x 10GE, or 2 x 40GE unshared uplink dedicated exclusively to you.
If your bandwidth usage exceeds the purchased amount, our Sales team will contact you about upgrade options. Please rest assured that we won’t suspend or limit your service.
